Introducing Mike Duman Gold Rewards

On behalf of our entire staff, we want to thank you for choosing Mike Duman Auto Sales for your transportation needs. We look forward to providing you a vehicle ownership experience that is second to none.

Since 1980, Mike Duman Auto Sales has been selling quality vehicles at exceptional prices. We are proud to have been selected as “Virginia State Quality Dealer of the Year” by the Virginia Independent Automobile Dealers Association. With over 50,000 customers and our dedication to each customer to provide the very best sales and service experience, we continue to strive to lead the region in meeting and exceeding your expectations.

In our quest to better serve our customers, I am proud to offer our Mike Duman Rewards Program, a new way to save substantial time and money. This special and unique program continues to reward our customers and demonstrate our appreciation for your patronage.

I invite you to take advantage of our full range of services. You’ll find our prices competitive and our personnel accommodating - and you’ll discover why; The Du-Man Can!

Your Key To Exclusive Savings

With the swipe of your membership card or key tag, you will earn 15% of all qualified purchases in points redeemable toward the purchase or lease of your next vehicle from either our Suffolk or Franklin, Virginia locations.

Each Mike Duman Rewards point equals $1 in future discounts and are fully transferable to friends and family. Our Gold level members may redeem up to $2,000 in points. Members enjoy 60 months from the date of enrollment to earn points and redeem them toward their next new or used Mike Duman vehicle.

Best of all, Mike Duman Rewards may be combined with any factory sponsored incentives and points programs (such as the GM credit card). Simply ask your sales consultant for information or your current point balance.

*Qualified purchases includes customer pay service, parts, accessories, detail, and body shop repairs.

As a Mike Duman Rewards member, your key tags provide peace of mind. If you lose your keys, instructions on your key tags will assist in their safe return. Please make sure your key tags are on your key ring at all times. Registration is fast and easy. Simply provide your sales consultant with your email address. We will contact you immediately if your keys are found.

Cost of replacement keys not covered if keys are not returned.

Check your receipt at every service visit for updates on upcoming promotions. Throughout the year, members are invited to take advantage of exclusive members-only promotions, including FREE gift certificates from area businesses, discounted service specials, and more!

We love customers who keep coming back to our dealership year after year. That is why once a year we email a surprise gift to our Mike Duman Rewards members. Keep your email address up to date and watch your inbox for your FREE gift. This is just another way for us to say thanks!

Earning Points Is Fast & Easy

Simply present your Mike Duman Rewards card at every service visit, and we will apply 15% of each qualified purchase to your account.

To show our appreciation, your Gold level account is pre-loaded with $50 in Bonus Points!

When you return to the dealership and swipe your Gold level card or key tag for the first time, we will automatically add another $50 in Bonus Points!

Receive an additional $100 in Bonus Points when you purchase and install any set of four (4) new tires. The best part is this special bonus is in addition to the 15% earnings you will receive in your account.

Trust our body shop department to keep your vehicle’s resale value at its best. We will award you $100 in Bonus Points for any invoice greater than $1,000.

We will award you $25 in Bonus Points every time you have a pre-paid maintenance service performed at either of our dealership locations. These special bonuses apply to service programs included by the factory. Present your membership card to receive your bonuses.

For service visits covered by your vehicle’s warranty, we will award you $10 in Bonus Points upon completion of your vehicle’s service visit.

Completing factory recommended services is vital to your vehicle’s good health. We appreciate your trust in our dealership to complete these services for you and will add $25 in Bonus Points upon completion of up to three of these important service visits.

We love to celebrate our customers’ birthdays. Receive a special $25 in Bonus Points at your next service visit when you present your birthday voucher. Your voucher will arrive via email so be sure to keep your email address up to date by logging on to our Rewards portal or speaking to your service advisor.

When you rent a car through Mike Duman Rental Car you will earn 15% of your rental invoice in points (excludes Hertz and Penske rentals). Plus, members always receive a 5% discount on qualifying rentals.

Share the Mike Duman Rewards experience with a friend or family member. Ask your referral to present one of the referral coupons in this guide prior to vehicle delivery, and you will receive $100 in Bonus Points. It’s that easy!

Exclusive Member Benefits

Your membership includes special pricing on regular scheduled lube, oil & filter changes. See your Service Advisor for correct pricing details.

Must present card or key tag upon of arrival to receive exclusive pricing. Members-only Oil Change Program available to current member and registered vehicles only. Limit 5 quarts. Price does not include disposal fee or taxes. Offer cannot be combined with any other special pricing or discount. Does not include synthetic or diesel oil. In the case of synthetic or diesel oil change, discount rate to be subtracted from regular pricing schedule.

As a Mike Duman Rewards member, your key tags provide peace of mind. If you lose your keys, instructions on your key tags will assist in their safe return. Please make sure your key tags are on your key ring at all times. Registration is fast and easy. Simply provide your sales consultant with your email address. We will contact you immediately if your keys are found.

Cost of replacement keys not covered if keys are not returned.

Members enjoy fast and convenient service scheduling. When scheduling your service visit, simply notify your service consultant that you are a member.

With any service visit of $199.00 or more, Club members will receive a FREE exterior car wash.

Mike Duman Rewards members receive an exclusive members-only discount to help keep their vehicles running like new.

Members receive a 5% discount on qualifying rentals.

Reserved for Gold Members

In the unlikely event that your vehicle has a mechanical breakdown, Mike Duman Auto Sales is always there to assist our Gold Level members. Simply call our service department for assistance in arranging towing of your vehicle to our dealership. If the repair is completed by our dealership, Gold level members will be reimbursed up to $100 toward their initial towing invoice if not covered by insurance or extended warranty.

Some mileage restrictions may apply. Valid only for mechanical breakdowns. Maximum reimbursement up to $100.00. Repair must be done at Mike Duman Auto Sales to qualify for reimbursement.

Get top dollar for your trade in. As a Gold Level member, you are protected from dings, bangs, scratches, dents, and chips! When it is time to trade your vehicle back to Mike Duman Auto Sales for another Mike Duman vehicle, we will cover all minor wear, tear and damages (up to the first $500)!

Gold Level members enjoy FREE Virginia State Safety Inspections for their enrolled vehicle during the lifetime of their membership in the Club. Simply present your card or key tag to your service advisor upon the arrival for your scheduled inspection.

As a special benefit for Mike Duman Gold Level members, if your check engine light comes on, we will perform the initial diagnostic services for up to an hour (flat rate) at no charge.

Schedule an appointment at one of our dealerships and present your card or key tag to your service advisor. Limit two per 12 month period.

Enjoy exclusive members-only savings during your next service visit. As a valued Gold member, we invite you to enjoy discounted retail labor when you return to our service department and present your membership card to your service advisor.

Ask your service advisor for a complete list of qualifying services and their discounted retail rates. Not to be combined with any other promotion or discount.

As a Mike Duman Rewards Gold level member, you and your family will be entitled to a world of exclusive savings and benefits. Look for members-only offers and savings on everything from new and used vehicle pricing to service and maintenance discounts. Plus, watch for local merchant specials, contests, and VIP event invites. Simply provide your sales consultant with your current email address and get ready to save!

Your FREE Gifts Are Only A Swipe Away

Watch Your Mailbox!

As a special thank you for your business, Mike Duman Rewards has reserved gifts just for you! Every time you swipe your Mike Duman Rewards key tag or card you’ll earn points toward a certificate for a FREE gift from our dealership. When you reach the following point levels in your account, you will automatically qualify to receive a gift certificate for the corresponding gift.*

Watch your mailbox for your gift certificates. No points are subtracted from your account for redeeming your certificates; these are simply our gifts to you to thank you for your continued business.

Your FREE Gifts

Minimum Point Balance Reward
250 $25 Service Gift Certificate
500 $50 Service Gift Certificate
750 $75 Service Gift Certificate
1,000 $100 Service or Parts Gift Certificate

*Rewards and reward levels are subject to change. See dealer for additional details.

Specializing in Rewarding You